Payment & Shipping
Shipping conditions for Switzerland
1. Shipping methods and shipping costs
We offer various shipping options to ensure your order arrives quickly and reliably. Shipping costs depend on the chosen shipping method and delivery address. The exact shipping costs will be displayed during the checkout process before you complete your purchase.
Shipping within Switzerland:
Standard shipping (PostPac Economy):
Delivery time: approx. 2–3 working days
Shipping costs: CHF [amount] (depending on order quantity and weight)
Express shipping (PostPac Priority):
Delivery time: approx. 1 working day
Shipping costs: CHF [amount] (depending on order quantity and weight)
Shipping to other countries (International Shipping):
- Shipping costs and delivery times for international orders (e.g., to Germany, Austria, or other countries) will also be displayed during the ordering process. These may vary depending on the destination country and shipping method.
2. Shipping conditions and delivery times
All orders are typically processed and shipped within 1–2 business days of receiving payment. Delivery times vary depending on the shipping method and destination.
Within Switzerland :
Standard shipping (PostPac Economy): approx. 2–3 working days
Express shipping (PostPac Priority): approx. 1 business day
International shipping :
Delivery times vary depending on the destination country. Shipping to Germany or Austria typically takes 3-5 business days, while deliveries to other countries may take up to 7 business days or longer.
3. Processing and shipping times
Orders are typically processed within 1-2 business days after payment is received. Please note that orders placed on a Friday or public holiday will not be processed until the next business day.
4. Shipping address
Please ensure that the delivery address provided is correct and complete. Incorrect or incomplete address information may lead to delays or additional shipping costs. We accept no liability for delivery problems resulting from incomplete or incorrect information.
5. Partial deliveries
We reserve the right to ship orders in multiple partial deliveries if certain products are not immediately available. In this case, you will not incur any additional shipping costs.
6. Customs duties and import taxes (for international shipments)
For orders outside of Switzerland, additional customs duties and import taxes may apply, which are the responsibility of the recipient. These charges are not included in the product price or shipping costs and vary depending on the country. We recommend that you check with your country's customs authorities about any applicable import duties and taxes before placing your order.
7. Delivery and shipment
Delivery will be made to the address you provided. Once your order has been shipped, you will receive a shipping confirmation and a tracking number (if available) so you can track the status of your delivery.
Please note that delivery will be handled by Swiss Post or one of our contracted logistics partners. Should you experience any problems or delays with delivery, please contact us as soon as possible.
8. Shipping Cost Overview
| Versandoption | Lieferzeit | Versandkosten (Schweiz, CH) | Versandkosten (international) |
|---|---|---|---|
| Standardversand (PostPac Economy) Bis 2kg 2kg und mehr |
ca. 2–3 Werktage (CH) | CHF 8.50.- CHF 11.50.- |
CHF 36.- CHF 46.- |
| Schnellversand (PostPac Priority) Bis 2kg 2kg und mehr |
ca. 1 Werktag (CH) | CHF 10.- CHF 13.50.- |
– |
| Expressversand (PostPac Priority) Bis 2kg 2kg und mehr |
Zustellung am Folgetag bis 09:00 (CH) (Bestellung bis 14:00) | CHF 17.- CHF 23.- |
CHF 96.95 CHF 111.30 |
All the shipping information mentioned above can be found here: https://www.post.ch/de/pakete-versenden/pakete-schweiz or https://www.post.ch/de/pakete-versenden/waren-ausland
9. Changes and Delays
Although we strive to process and ship all orders quickly, unforeseen circumstances (such as force majeure, strikes or extreme weather conditions) may cause delays.